Marketing & Quality Control Department - Quality Assurance Employee

Job title Quality Assurance Employee
Location PPA's Headquarters (Akti Miaouli 10, Piraeus)

 Job responsibilities

Interpretation and analysis of standards’ requirements.
Design, organization and continuous update of the documentation foreseen by applicable standards and procedures.
Design of forms and other documentation with regards to the implementation of standards’ requirements within the company and other company’s requirements.
Monitoring, update and analysis of the legal and regulatory requirements applied to the provided services by the company within the framework of the implementing standards' requirements.
Study and analysis of External Audits Reports.
Monitoring and reporting on Key Performance Indicators (KPIs) and the achievement of objectives set with regards to the provided services by the company, within the framework of the implementing standards' requirements.
Compilation of processes, procedures, guidelines and work instructions for the improvement of services provision.
Maintain operational information for company’s departments.
Participation in meetings and compilation of meeting minutes.
Registration of nonconformities and monitoring the respective corrective actions. Compilation of relevant reporting.
Registration, monitoring and reporting of clients and other interested parties’ complaints and of the implementation of their respective corrective actions.
Report on customer satisfaction based on the complaints received.
Registration, monitoring and reporting of damage cases and the implementation of their respective corrective actions.
Registration and update of data related to quality, environmental and energy matters, making calculations, results analysis and reporting.
Conduct ISO 9001, 14001 & 50001 Internal Audits and compile respective reports.
Conduct other inspections and monitoring contractors’ performance.
 Job Requirements
Preferred skills
Bachelor’s degree. Specialty in environmental or energy sciences is preferable. 
Master degree in quality, environmental or energy sciences will be considered as an extra asset. 
Certificate of Proficiency in English
ISO 9001:2015 & ISO 14001:2015 or ISO 9001:2015 & ISO 50001:2018 or ISO 9001:2015 & ISO 14001:2015 & ISO 50001:2018 Internal Auditor certificates. Any additional ISO management systems Internal Auditor certificate will also be taken into account. 
Previous work experience in the same job position of at least three (3) years.
Excellent command of MS Office (Word, Excel and PowerPoint) and Outlook
Excellent Reporting skills, both verbally and written. 
Excellent skills in writing reports and procedures in Greek and English. 
High level of organizational skills, Multitasking, Results orientation, Team Work